How we process personal data
In the following, you can learn more about what data Samlet Betaling processes, how we process the data and your rights in that connection.
Samlet Betaling processes information about your company when we process cases and inquiries that are related to the collection of employer’s contributions for the following schemes: • Labour Market Insurance (AES) • AFU - The Danish Labour Market Fund for Posted Workers • AUB (the Employers’ Reimbursement System) • Barsel.dk • FerieKonto (administration fee) • Financial Contribution • Lønmodtagernes Feriemidler (Wage Earner’s Holiday Funds) - administration contributions We also process cases and inquiries when collecting additional contributions and paying bonuses for Læreplads-AUB. Finally, we process your personal data if you sign up for AES Frivillig (AES Voluntary) concerning a voluntary insurance cover under AES. Samlet Betaling is responsible for the processing of the personal data that we have about you.
Why Samlet Betaling processes your personal data
We process your personal data for the following purposes:
To ensure that Samlet Betaling can calculate and collect the statutory employer’s contributions that you are obliged to pay.
To train our employees and improve the customer experience (if you call us and accept that we can record the conversation).
To test our systems in connection with development, optimisation of operations and, if relevant, fixing errors.
To be able to sign up self-employed people or private entrepreneurs and working spouses to AES Frivillig (AES Voluntary).
What data do Samlet Betaling process?
We only collect information about you that we need to process your case. We collect and process the following kinds of personal data about you when collecting employer’s contributions and when signing up for AES Frivillig (AES Voluntary).
Personal data when collecting employer’s contributions
Information related to personally owned companies can include personal data if the data allows for the identification of a physical person. If you have a personally owned company, you should therefore be aware that we process information about you that could be considered personal data. We do not process other information about you differently from companies that are not personally owned.
Common personal data
We receive information about company names and addresses, SE numbers, VAT (if relevant) or payroll registration from the Danish Tax Agency.
We receive information about paid ATP contributions from ATP Livslang Pension (Lifelong Pension).
We receive information about the number of trainees/apprentices (if relevant) from the Employer’s Reimbursement System.
We receive information about the number of temps (if relevant) from Labour Market Insurance.
We receive information about the number of employees who have had holiday pay reported to FerieKonto from FerieKonto.
We receive information about membership of Barsel.dk from Barsel.dk.
We receive information on your trade code from the Danish Business Authority.
We receive civil registration numbers and other basic data from the Danish Civil Register.
We receive information about account numbers/NemKonto from the Danish Agency for Digitisation.
Personal data signing up AES Frivillig (AES Voluntary)
Common personal data
Name (information is submitted by the applicant when signing up)
Civil registration number (information is submitted by the applicant when signing up)
Company identity information (regarded as personal data for personally owned companies)
Trade code (received from the CVR register)
How do Samlet Betaling process your personal data?
We process your personal data on the basis of Executive Order no. 1360 of 2 December 2019 concerning the joint collection of certain employer’s contributions, etc. and Executive Order no. 1271 of 26 October 2007 concerning voluntary insurance in AES – The Labour Market Occupational Diseases Fund.
We can pass on information about you to other public authorities which are legally entitled to receive the information.
How long do Samlet Betaling store your personal data?
We store your personal data when processing your case and we delete them after 10 years. Information about voluntary insurance is deleted 10 years after the death of the insured. The information is stored after the case has been closed due to rules in the Danish Limitation Act, the Danish Bookkeeping Act and the Danish Archiving Act.
If you have consented to us recording a conversation, we will this conversation after two months. You can always have the conversation deleted earlier by contacting us.
What are your rights?
You can receive a copy of the data we process about you (insight) You can complain about us processing your personal data (objection)
You may also request:
to have your personal data rectified or erased
to have the data sent to you or another party (data portability)
that we suspend the processing of your data.
And finally, you can object to us making automated decisions. If you ask to have your personal data erased, we may not be able to comply with your request.
There may be conditions or limitations to the rights mentioned above. It is therefore not guaranteed that, for example, you have the right to have your personal data deleted in a specific context - this will depend on the specific circumstances in connection with the data processing. Among other things, this may be due to your personal data being used in a case involving a payment to a third party or for legal compliance reasons.
If you have questions
If you have questions about your case, you must contact Samlet Betaling.
Do you have any questions about your personal data?
If you have any questions concerning Samlet Betaling’s processing of your personal data or if you want to exercise your rights to, for example, get access to or erase your personal data, you can contact Samlet Betaling.
If you write to Samlet Betaling, please write ‘Personal data’ in the subject line.
Are you dissatisfied with the processing of your data?
You can contact the Data Protection Officer, if you think:
that you have not received a satisfactory response to your request for access to your personal data
that Samlet Betaling has violated your rights
Contact the Data Protection Officer for Udbetaling Danmark – Public Benefits Administration and ATP If you disagree with the way in which Samlet Betaling processes your personal data, you can also submit a complaint to the Danish Data Protection Agency. Please note that the Danish Data Protection Agency is only a complaints body for Samlet Betaling’s processing of personal data and not the handling of your case. If you disagree with our processing of your case, you must contact Samlet Betaling. How to contact us: Data Controller, Samlet Betaling, Kongens Vænge 8, DK-3400 Hillerød, Central business registration number 43405810.
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