Remedies in case of dispute - Product Contact Point

In case of dispute between a Danish authority and an economic operator, following an administrative decision by the authority, the economic operator will have some or all of the following remedies available:

SOLVIT is an online problemsolving network, where all EU Member States work together to solve, without initiating legal proceedings, problems caused by the misapplication of EU law by Member State authorities. There exists a SOLVIT centre in every EU/EFTA Member State. Using the SOLVIT network is free of charge.

If you encounter barriers to the free movement of goods in the EU, you may try to solve the issues through the SOLVIT-network.
If you want to complain about an administrative decision on mutual recognition specifically, a special SOLVIT-procedure is set in place, where the Commission is committed to give an opinion within 45 days if the SOLVIT centres can’t agree on the solution. This follows from the new regulation on mutual recognition (EU) 2019/515.

Find your national SOLVIT centre and learn more about the SOLVIT network.

The relevant authority can advise you whether an internal appeal option is available.

For more information on the Danish rules for public administration see unofficial English translations of the Public Administration Act (pdf) and Public Administration Files Act (pdf) (legal effect can solely be given to the original Danish legal texts)

We advise you to check for updates and changes in the Danish national system for legal information.

The relevant authority can advise you whether an appeals board is available.

We advise you to check for updates and changes in the Danish national system for legal information.

You can find more information about the Danish judicial system on their English website.

You can read about the Danish Parliamentary Ombudsman on their English website, including when the option is available and how to complain.

Product Contact Point

Remedies in case of a dispute regarding goods

Try to solve the case through SOLVIT

Appeal to another authority (higher or equal level) within the same ministry

Recourse to an appeals board, if available

Recourse to a court of justice (District Court/City Court)

Appeal to the Danish Parliamentary Ombudsman

Contact

Danish Business Authority

Product Contact Points